Quality Statement
The organizational goal of Moon Star Express LLC is to be regarded as the transportation company in North America providing customers and partners with reliable and cost-effective logistic management services all under one roof. We pledge to provide the highest quality services to our customers through total quality management, which states that we will:
- Consistently provide services that exceed our customers’ needs and requirements.
- Be strategic partners providing solutions to our dedicated customers.
- Share our customers’ vision of success for their business.
- Provide services with minimum environmental impact and commit to our net zero emissions pledge of 2035.
- Be our customer’s first choice for transport and logistics services.
- Thoroughly understand the requirements and needs of all our customers.
- Look for new process improvements in all that we do.
- Provide a safe, rewarding, and supportive work environment.
- Encourage safety for all drivers every day, everywhere.
- To provide skill enhancement to employees, generation of the necessary infrastructure and resources
- needed to support all operational processes.
- Committed to continually improving the effectiveness of the quality management system.
- Committed to comply with applicable legal and statutory obligations.
- 100% delivery of customers freight 100% of the time
- Be the market leader in every market we serve.
- Be viewed by our customers as innovators when it comes to the services we provide.
- Be recognized by our peers as the market leader in the markets we compete in
- Be the leading financial performer in the markets we compete in
- Employ the best and brightest people.
- Be unquestionably ethical in everything we do.
- Seek continuous improvement in all aspects of our company.